Requesting a Debt List Before a Call

A second entry point is Scenarios -> New Scenario -> Debt Payoff Path -> A prospect in my pipeline. Select the prospect, then send or copy the same dedicated debt-list request — or continue and model now with your own numbers; a later submission creates its own dated scenario and both are kept. If you select an existing client instead, the new scenario loads that client's shared recorded liabilities, plus any prepared or debt-list debts not yet recorded, each labelled Not yet recorded.

A pipeline deal is not required. If the contact already has one, it is attached to the request automatically.

For a connected client, use Liabilities -> Ask to add liabilities instead. This creates an in-app request and a preference-aware email linking the client to their own Liabilities workspace, where what they add becomes their own records. The advisor sees Requested, In progress, Completed, or Cancelled. While the request is open, the advisor can send a reminder (one per day; the tab says whether it went out) or cancel it and send a new one.

Send email requires an email address on the contact. Copy link works either way, for advisors who deliver the link themselves.

One Live Link at a Time

Requesting again revokes the previous link and issues a new one. Only the newest link works, so a prospect who kept an older message cannot open a stale form. The timeline records whether a request was a first send or a re-send.

What the Prospect Sees

Entries save as they go, so a prospect can add one debt now and the rest later. Nothing reaches your practice until they send the list. They can also remove what they entered at any time from the same link.

The Reminder

If a prospect has not sent their list about three days before the link expires, Policy Stack sends one reminder — never more. Its wording depends on where they stopped: a prospect who saved some debts is told their list is still waiting, and one who never started is simply re-offered the link.

Two cases never receive a reminder:

• A copy-link request, because Policy Stack has never emailed that prospect and a reminder would be the first message they ever received.
• A list the prospect has removed.

The reminder describes progress in counts only. It never contains a balance, a rate, or the name of a debt.

If a Prospect Removes Their Information

A prospect can withdraw their debt list at any time. Their entries are deleted, and any scenario you already built keeps the numbers it was created with.

If you request a debt list from someone who previously removed theirs, the dialog says so and gives the date. A new request always starts an empty list — nothing they previously entered comes back.

Reviewing What Comes Back

A submitted list becomes a Debt Payoff Path scenario named for the contact. If the same prospect sends a list again later, the newer scenario is dated in its name and the earlier one is left alone, so the numbers you already presented stay exactly as they were.

Related Reading

• Using the Pre-Call Blueprint
• Debt Payoff Path

Policy Stack is a tracking and visualization tool. It does not provide financial advice, recommendations, or opinions on what you should do with your banking system.

Policy Stack is independent of and is not affiliated with, sponsored by, or endorsed by Infinite Banking Concepts, LLC or the Nelson Nash Institute.