Find the message you see, then follow the fix.
I can’t find Integrations
Look in the left menu under Practice Tools → Integrations. It moved there from Practice Settings. If you still don’t see it, Integrations isn’t turned on for your account yet.
Google Workspace
Google Workspace isn’t available yet. Its card on the Integrations page says Coming later, and you can’t connect it today.
GoHighLevel
| You see | What to do |
|---|---|
| The token is rejected when you connect | Make the token inside the sub-account, not the agency view. Turn on View Contacts and View Opportunities. |
| Needs attention — token | Paste a new token and choose Validate and replace. |
| Needs attention — permissions | Add the missing permission in GoHighLevel, or paste a new token. |
| Sync paused | Contact support to resume. Your setup is saved. |
| Sync now does nothing right away | That’s expected. It adds a request to the line. Changes arrive soon after. |
| A phone number is missing | It wasn’t a full international number, so it was skipped. Fix it in GoHighLevel. |
Still stuck?
Contact support from the Help Center. Tell us which card you were using and the exact message you saw.